Total Quality Management

Total - means the whole organisation and all its processes and stakeholders Quality - means agreeing & meeting requirements through prevention Management - implies it won’t happen by wishful thinking or hype! Our approach to TQM can be summarised by the 7P Process:- Positive Commitment Planning Participation Prevention Problem Identification Problem Solving Permanence

We have helped scores of Companies get started on the path of continuous improvement over the last 15 years and have trained well over 1000 managers and employees in the principles and methodologies involved. Our success rate far exceeds the average because of our root and branch approach starting with a clear vision of where the organisation is going and an understanding of the cultural changes necessary to succeed.

Whether its full scale implementation strategy, help on getting started or assistance with any of the many tools and techniques such as those shown below, Barnes Associates can help.

@ Lean Manufacturing

@ 6-sigma

@ 5-S

@ SMED (Single Minute Exchange of Dies) a.k.a. setup/changeover reduction

@ 6-step Problem Solving

@ Decision making tools

@ Creative thinking techniques

@ Business Process Re-engineering

@ Supply Chain Management

@ Kaizen

@ Quality Costing

@ Corrective Action Systems

@ SPC

@ Kanban

@ Hoshin-Kanri

@ Quality Function Deployment

Contact us on 01603-632159 or rjb at barnes-assoc.co.uk for further information or to set up a meeting.

Last updated: 4 July 2008